What Are Hte Differences Between A Call Center And A Bpo?
November 23, 2009 | In: BPO
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1 Response to What Are Hte Differences Between A Call Center And A Bpo?
sharewit
November 23rd, 2009 at 8:13 am
Business Process Outsourcing (BPO) is a huge industry of which call center is just another division.
Other words, call center is a kind of BPO.
BPO has so many segments like Bank processing, Medical Transcription, Coding, Billing, even software development etc..
Bonus: Definition of Call Center: Call center is a place with adequate telecom facilities with trained consultants to provide better service to the customers.